team member COVID-19 Guidelines

Compliance with National, State and Local COVID-19 Regulations is required by management. Any National, State or Local regulation issued that supersedes these park rules for COVID-19 will automatically be in effect. Anyone who does not comply with the park guidelines or COVID-19 regulatory requirements by National, State or Local Authorities is subject to immediate removal.

The Occupational Safety and Health Act of 1970 is a law that requires employers to provide a safe place of employment free from recognized hazards that could cause death, serious injury, or harm to team members. It also states that team members must comply with all standards, rules, regulations and orders issued pursuant to the Act by the employer. Safety is everyone’s responsibility!

Normandy Farms’ safety policy complies with all standards issued by the Occupational Safety and Health Administration, a branch of the United States Department of Labor, which oversees the enforcement and ongoing modification of OSHA standards. The safety policy is also designed to protect YOU, the worker, from injury, illness and death.

STEPS TO REDUCE RISK OF EXPOSURE

Sick team members will be asked to stay at home.
Vaccines are highly encouraged.
We have installed additional hand sanitizers throughout the park.
Paychecks will be mailed unless you have direct deposit. If interested in direct deposit, click here to complete the form and email or fax 508-543-2785.
Personal Protective Equipment will be provided including gloves and masks that may be required to be worn while cleaning and interacting with guests or team members.
Helping to ensure team members are protected by keeping guests informed about symptoms of COVID-19 via digital displays, signs at buildings, and information on our website and park channel.
We have implemented strategies to minimize face-to-face contact including express check-in, digital communication, and socially distant activities.
HR will have a thermometer available for any team member exhibiting symptoms and will keep private records according to ADA requirements.
There is an All Team Logbook located on the Downloads page for each team member to read and be aware of company wide communication.
Communication with guests will be available at buildings, on our park channel, via email, and on our website.
For Guests with a utility issue, we have created troubleshooting videos that are available on our website. There is a QR code on each electric panel for the guest to download. If the issue is not resolved, we will visit the site to troubleshoot, but not enter the camper.

Work Practices

Hand Washing: You should wash your hands with soap and water before preparing or eating food, and after: (a) contact with a person who is sick; (b) using the bathroom; (c) blowing your nose or coughing or sneezing into your hand; (d) after touching an animal; (e) after touching garbage; or (f) if your hands are visibly dirty.

Wet your hands with soap and water (hot or cold);
Lather by rubbing your hands together with soap;
Scrub all surfaces of your hands (fingers, fingernails, back of your hands, palms) for 20 seconds;
Rinse your hands under clean running water;
Dry your hands with a clean towel or air dryer.

Anti-bacterial Sanitizer: Use alcohol based anti-bacterial sanitizer only when soap and water are not available. Do no use if your hands are visibly greasy or dirty. Sanitizer should contain at least 60% alcohol. Use enough to cover all surfaces of your hands and rub until dry, about 20 seconds. Do not rinse or wipe off the sanitizer before it is dry, it will not be as effective.

Respiratory Etiquette: If you are not wearing a face mask, cover your mouth and nose with a tissue when you cough or sneeze. If that is not available cough or sneeze into your sleeve or your clothing. If you cough or sneeze into your hand, wash your hands thoroughly as described above.

Personal Protective Equipment (PPE):

Appropriate hand hygiene immediately before and after removal of gloves or other PPE.
Remove and dispose PPE after it becomes contaminated.
Wear appropriate gloves when it can be reasonably anticipated that there may be hand contact with potentially infectious materials and when handling or touching contaminated items or surfaces. Replace gloves if torn, punctured, contaminated, or if their ability to function as a barrier is compromised.
Utility gloves may be washed with soap and water for reuse if their integrity is not compromised. Discard utility gloves if they show signs of cracking, peeling, tearing, puncturing, or deterioration.
Never wash or decontaminate disposable gloves for reuse.
Wear appropriate face and eye protection when contamination by splashes, sprays, spatters, or droplets of potentially infectious materials can be reasonably anticipated.
Remove immediately, or as soon as feasible, any garment contaminated by potentially infectious materials in such a way as to avoid contact with the outer surface. Contaminated clothing must be laundered or disposed of by the employer.
Follow proper disinfection and sterilization procedures for reusable devices.

Wearing a Mask: You may be required to wear a mask while indoors.

Disinfection: When performing any disinfection procedures, all team members will be required to utilize proper PPE.

Reduce Transmission Among Team Members

Team members who have symptoms (e.g., fever, cough, or shortness of breath) should notify their supervisor and stay home.
Sick team members should follow CDC recommendations. Team members should not return to work until the criteria to discontinue home isolation is met, in consultation with healthcare providers and state and local health departments.
Team members who are well but who have a sick family member at home with COVID-19 should notify their supervisor and follow CDC recommended precautions.

Identify high risk: Be aware that some team members may be at higher risk for serious illness, this includes those over 65 and those with an underlying medical condition. Consider minimizing face-to-face contact between these team members or assign work tasks that allow them to maintain a distance of six feet from other team members, guests and visitors, or to telework if possible.

Separate sick team members:

Team members who appear to have symptoms (e.g., fever, cough, or shortness of breath) upon arrival at work or who become sick during the day should immediately be separated from other team members, guests, and visitors and sent home.

If a team member is confirmed to have COVID-19, Normandy Farms should inform fellow team members of their possible exposure in the workplace but maintain confidentiality as required by ADA. Team members should refer to CDC guidance for how to conduct a risk assessment of their potential exposure.

The EEOC guidance also provided that:

Normandy Farms may take an applicant’s temperature as part of a post-offer, pre-employment medical examination or if team member exhibits signs of Covid-19.
Normandy Farms may screen applicants for symptoms of COVID-19 after making a conditional job offer.
Normandy Farms may delay the start date of an applicant who has COVID-19 or symptoms associated with it.
Normandy Farms may withdraw a job offer when it needs the applicant to start immediately but the individual has COVID-19 or symptoms of it. Based on current CDC guidance, the individual cannot safely enter the workplace, and therefore Normandy Farms may withdraw the job offer.

Cross-train: Cross-train team members to perform essential functions so the workplace can operate even if key team members are absent.

Workplace Exposure to COVID-19

If you observe or are involved in an accident in which a team member, guest or visitor is exposed, report the incident to HR immediately. You must report any incident before the end of your regular work day on the day of the occurrence. Violation of any safety policy or guideline is grounds for disciplinary action, up to and including immediate dismissal.

Normandy Farms strives to provide you with the safest environment possible in which to work. Please do your part by cooperating with our efforts. This Health and Safety Protection Plan provides you with the information you need to understand and comply with Normandy Farms’ safety policy. This plan supplements the safety policies and procedures found in the Team Member Handbook.

Risk Assessment: Before any task is performed where there is a risk of exposure to blood or bodily fluids, conduct a risk assessment to evaluate the risk of disease transmission. The risk assessment should take into account the following:

Time it takes to complete the task;
Type of body fluids that the worker may come into contact with;
exposure to microorganisms in bodily fluid;

Team Members should ask themselves the following questions while assessing the risk:

What task am I going to perform?
What is the risk of exposure to:

Blood and body fluids including respiratory secretions;
Non-intact skin;
Mucous membranes;
Body tissues; and
Contaminated equipment?

How competent/experienced am I in performing this task?
Will the person I am assisting be cooperative while I perform the task?

Appropriate strategies such as hand hygiene, waste management, and the use of personal protective equipment are then selected to reduce the risk of exposure and disease transmission.

Testing and Quarantine

Normandy Farms Campground follows the CDC Recommendations for testing and quarantine if an individual is suspected to have COVID-19.

Don’t come to work feeling less than 100%.
Team member confidentiality is required and any breach of confidentiality will not be accepted.
Team members may have been exposed to the virus if they were in close contact of the sick person for a prolonged amount of time.
- Close contact is within 6’ for longer than 15 minutes.
When a team member notifies management, they are being tested for COVID, co-workers may be notified by management if there is reasonable belief of exposure.
If a team member is suspected of being in close contact with a team member who tests POSITIVE, they will follow the current CDC requirements.
Due to privacy rights, all team members’ identities will remain confidential with Human Resources.
Inform your manager immediately if anyone in your household is sick with COVID-19 or if you have come into contact with someone confirmed positive.

How to Clean and Disinfect

PPE should be worn while cleaning (may include gloves, mask, face shield, sanitation gown).

https://www.cdc.gov/coronavirus/2019-ncov/community/organizations/cleaning-disinfection.html#

Normandy Farms will provide PPE and train. Training should include when to use PPE, what PPE is necessary, how to properly don (put on), use, and doff (take off) PPE, and how to properly dispose of PPE.
Normandy Farms will provide team members access to safety data sheets for cleaning chemicals used in the workplace.
Provide soap and water in the workplace. If soap and water are not readily available, use alcohol-based hand sanitizer that is at least 60% alcohol. If hands are visibly dirty, soap and water should be chosen over hand sanitizer. Ensure that adequate supplies are maintained.
Place hand sanitizers in multiple locations to encourage hand hygiene.
Discourage handshaking – encourage the use of other non-contact methods of greeting (e.g. wave, nod).

Perform routine environmental cleaning and disinfection:

Routinely clean and disinfect all frequently touched surfaces in the workplace, such as workstations, keyboards, telephones, handrails, and doorknobs.
Discourage team members from using other team members’ phones, desks, offices, or other work tools and equipment, when possible. If necessary, clean and disinfect them before and after use.
Provide disinfectant spray so that commonly used surfaces (for example, doorknobs, keyboards, remote controls, desks, other work tools and equipment) can be disinfected by team members before each use. To disinfect, use products that meet EPA’s criteria for use against SARS-Cov-2external icon, the cause of COVID-19, and are appropriate for the surface material.

Cleaning and Disinfection After Persons Suspected/Confirmed to Have COVID-19 Have Been in the Facility

Timing and location of cleaning and disinfection of surfaces:

Follow state and local health officials to isolate ill persons and provide temporary housing as needed.
In areas where ill persons have visited or used, continue routine cleaning and disinfection as in this guidance.
Normandy Farms will comply with all CDC guidelines on disinfection.

Prior to your first day at work, please submit this certification online acknowledging that you have read, understand and will comply with all guidelines provided.

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